Frequently Asked Questions
Everything you need to know about your Mara shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return or exchange an item?
You can return or exchange any unworn item with original tags within 30 days of purchase. Simply visit our Returns Portal to start the process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
Mara accepts all major credit cards, PayPal, Apple Pay, and flexible payment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.